Below are a few of the most common questions we get about our sales.
Question: What if I already own the product? Should I get the latest version?
Most of the courses in the sale have needed minimal updates, so there's no need to buy it again!
For anything that's older than one year, it's possible that we've done updates. If you want that version, just let us know and we'll send you a link to download it. Email us at email@example.com
Question: What if I just bought it at full price? Can I still get the discount?
If you bought one of the sale products in the last 2 weeks at full price, send us an email at firstname.lastname@example.org with your order number.
We'll add a store credit to your Content Sparks account for the amount you would have saved. You'll be able to use that credit on any future purchase. It never expires.
Question: What's your return policy?
For our larger programs (Blaze), the guarantee is outlined on its sales page. You need to review the materials right away (first 7 days). If it won't work for your business and your audience, email us at email@example.com, let us know why, and we'll issue a refund or credit.
For smaller products, we don't issue refunds for content you've already downloaded. That will show up in your account.
However, if you've purchased something twice by mistake (it happens!), let us know and we'll issue a credit or refund.
Have more questions?
You can also find answers to common questions in our Help Center or by clicking in the Frequently Asked Questions, which you can see by clicking on the pop-up button below.
If you have specific questions not covered in the ones above or below, you can email me directly at firstname.lastname@example.org.